Factories Of The Future Need AI To Survive And Compete
Prabir Chetia, Head of Business Research and Advisory at global analytics firm Aranca, details the current dilemma faced by many manufacturers around the world: “Energy c
ITeS
ITeS Sector Experience
Over 100 projects delivered, covering 15+ segments of the ITeS sector in 20+ countries
IT Outsourcing – Software
- ERP
- Applications development
- Applications integration
- Desktop management
Knowledge Process Outsourcing
- Business Consulting
- Business Analytics
- Market Intelligence
- Legal Services
IT Outsourcing - Infrastructure
- Remote Infrastructure Management
- Workplace Services
- Applications management
- Network management
Business Process Outsourcing
- Contact center services: Voice
- Contact center services: Non-voice
- Back-office support: ERM/HRM/CRM
- Back-office support: Processing services
Assignment Examples
Explore our work in the ITeS sector across the world
Case Studies
Benchmarking study of offshoring locations for voice and non voice BPO services in Asia Pac region
Case Study
Benchmarking study of offshoring locations for voice and non voice BPO services in Asia Pac region
Background
An European private equity firm with plans to invest in the voice / non-voice BPO industry in the Asia Pacific region sought benchmarking of preferred outsourcing destinations
Aranca Approach
Detailed benchmarking of the key low-cost destinations across the globe including cost benchmarking and financial modeling
Results
Aranca’s analysis enabled the Client take an informed decision on his investment plans in the outsourcing sector
Ideate
Identify major low-cost countries who are preferred outsourcing destinations
Develop a rating matrix to benchmark different countries on relevant parameters
Desk Research
Analysis of key factors driving demand for outsourcing
Identification of key parameters to be used for location benchmarking
Expert Interviews
Primary interviews with industry experts and ITeS firms
Focus on end-user preferences, costs involved, etc.
Analysis
Shortlist attractive countries to focus investments
Preferred service models and growth strategies
Market opportunity assessment of public cloud services in Egypt
Case Study
Market opportunity assessment of public cloud services in Egypt
Background
To support their expansion plans, a large data center company in Egypt engaged Aranca to assess the market for public cloud services
Aranca Approach
In-depth analysis of the market dynamics, industry usage trends, forecasted market size, and competitive landscape
Results
Our study provided the client with comprehensive analysis of their current position and helped in devising future strategies
Ideate
Define the ITeS market in Egypt with focus on the cloud services segment
Shortlist key end-use segments who are key adopters of cloud services
Desk Research
Assessment of the cloud services market in Egypt
Identifying key end-users and large cloud service companies to form a base for customer/competitive analysis
Expert Interviews
Discussions with 50+ industry players across six countries
Focus on scale of operations, customer segments, future plans, etc
Analysis
Shortlist attractive segments that the Client should target
Preferred end-use segments and pricing models/strategies
Trying to get answers about customers, competition, markets or technology?
Knowledge Library
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City Airport may Let You Enter with Your Aadhaar
More than 1 billion people in India have been issued Aadhaar cards, for which facial, iris and fingerprint data are recorded into a national digital registry.
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Bengaluru airport to use Aadhaar for biometric entry
Have an Aadhaar card? Jump the queues at the airport.Bangalore International Airport is preparing to introduce biometric screening at entry for