How the Internet of Things Will Make Your Business Better at Customer Service

What is the so-called internet of things? It's most visible in smart appliances, such as networked thermostats or refrigerators. But the internet of things, or IoT, is a concept that comprises much more than just the technology and devices that power smart homes. The internet of things includes incredibly powerful applications for the business world of tomorrow, with built-in dedications to efficiency and data analysis to allow companies to operate more productively and cost-effectively.